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Online
Auctions Unload Excess Merchandise
By Ben Steverman, Investor's Business Daily
2/6/2007
Retailers are experts at getting their clothing and apparel to customers in an
efficient, timely manner.
Problems
happen, however, when you reverse the supply chain, when retailers are
stuck with surplus, returned, out-of-style or out-of-season clothes.
Liquidity
Services Inc. (LQDT) says it can make the reverse supply chain as
efficient as the regular one. A product of the dot-com boom and a
survivor of the bust, Liquidity Services says the Internet is the best
way to connect wholesale liquidation clothing buyers with apparel sellers.
Its
model is similar to that of eBay (EBAY) — buyers bid in electronic
auctions for merchandise described on Liquidity Services' Web sites.
But unlike eBay, Amazon (AMZN) or other online retailers, Liquidity
Services doesn't sell to the general public. Merchandise on the site —
everything from clothing and coats to shoes and lingerie — is bought and
sold in bulk, making it inconvenient for the average consumer. Buyers
tend to be businesses that resell goods individually online or in
discount stores.
On
the
commercial side, its main competitors are hundreds of off-line
wholesalers. Often specializing in a particular type of clothing or a particular
category, they buy up merchandise, equipment and other assets in bulk
and then resell them.
It
can
be an inefficient and time-consuming process, and Liquidity Services
executives say they have found a better way.
The
first advantage over traditional liquidators, they say, is that online
auctions create a more transparent process: Sellers end up with good
data on where their clothing products end up.
Also,
Liquidity Services offers a number of services to help auctions happen:
The firm can store merchandise and arrange shipping. It has expertise
in giving buyers the information they need, including photos, and in
how large lots should be. The company handles payments and resolves
disputes between buyers and sellers.
"They
take some of the hassle out of selling these goods," said Colin
Sebastian, an analyst at Lazard Capital Markets. "I think that
generates loyalty."
Finally,
as Chief Executive William Angrick said in a December speech, "we share
in the upside created as we improve sales results." Liquidity Services
negotiates revenue or profit-sharing contracts with its sellers, so
both the company and its sellers benefit when goods sell for higher
prices.
It
takes a "large education process" to persuade wholesale sellers to move
their liquidation online, Weinstein said. Liquidity Services is "going
against entrenched systems."
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